First, let me start with some back story.
About 5 years ago when I was an On-road supervisor in the Logan Park center I went to work one December morning and as I pulled into the parking lot I noticed all the Preloaders milling about the parking lot. I felt very uncomfortable suddenly. I parked my car and entered the building only to find that all of the lights were off and there was no power to the building. This is a very very bad thing. We have become reliant on our technology. We have a system that identifies each package and we place a label on it that tells the employees which belt, car, shelf and sequence each package should be loaded in. Without power, getting the trucks loaded is very difficult. As a result we had about 20,000 packages not get delivered that day and during Christmas this is NOT a good situation. We recovered quite well but it made for some very long days to get caught up and make sure all our customers were taken care of. What had ended up happening was that a bird had landed on a Transformer and ended up cooking itself.
Flash forward to 2008. I now find myself in the position of Preload Manager. We had a good day. As we started walking the belts to make sure all of the packages were dispatched the power went out. As a result 12 packages were not labeled for delivery. We got them out and needless to say, we were very lucky. I am very thankful for this Christmas miracle.
Wednesday, December 10, 2008
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